Appointments may be cancelled or rescheduled with prior notice. Fees paid for completed counselling sessions, assessments, or reports are generally non-refundable.
If you miss your scheduled counselling appointment without prior notice, or if you cancel or reschedule your appointment more than twice, the session will be considered forfeited and a new booking with full payment will be required.
For cancellation or refund requests, please contact us using the details provided on our website.